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HP C6380 - new behavior - reboot demand

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MikeHalloran

MikeHalloran

Technical User
Jul 27, 2004
198
US
Okay, I bought it cheap on closeout, and it's chewed through more than $1000 in ink, so it doesn't really owe me anything, and it's worked just fine for years, but this is new:

For unknown reasons, it accepts a print job without issue, then starts flashing all of its lights, and demands a reboot. After I press the power button, it comes back on, but doesn't print the job. Resending the job then works exactly as it always did.

<tangent>
If it's smart enough to demand a reboot, why can't it just reboot itself, like recent versions of Windows do at the worst possible moment?
</tangent>

Anyone experienced similar issues with an HP C63xx series printer or similar?
Any simple fixes or workarounds?

 
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I had a printer do something similar a couple years ago and I think a total factory reset and re-setup fixed it for me. I think it was a RAM related issue.

Learning - A never ending quest for knowledge usually attained by being thrown in a situation and told to fix it NOW.
 
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Thanks for responding.

For a couple of days, it was offline of its own volition; looked normal locally, but computers couldn't make it do anything over wifi. It said it could see the router, but couldn't get an address.
I thought it was a range problem, and moved the router a little, and reset the router several times; no joy.
A factory reset fixed that problem, but not the one reported above.

It's working okay for now.
I'm guessing it's tin whiskers or RoHS or some other aging phenomenon.

 
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MikeHalloran
MikeHalloran

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