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Line specific VM blocking

Line specific VM blocking

Line specific VM blocking

(OP)
I have a client with a private line (line 4) this rings in his office as well as in his private residence. When people call in to the private line, his phone rings (4 times) then goes to his personal voice mail.
He does NOT want voice mail to pick up (ON his PRIVATE line 4) however he wants to have it ring to his desk and would like to have the other lines (1-3) answered by his VM if he does not pick up.
Is there a way to set up his personal mailbox to be line selective?
Only option I could come up with is a second phone.

RE: Line specific VM blocking

What phone system/voice mail and software versions? Put the fourth line in a hunt group and it will ignore the call forwarding settings.

Marv ccna

RE: Line specific VM blocking

or if old system bite the bullet and have a residence phone with a mailbox but FNA ring count is shorter than the business phone.
If it was my house I would have full AA with "for Da Boss press 1, for the Nagger press 2 for the Rug Rats press 3.

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www.curlycord.com
Toronto, CAN

RE: Line specific VM blocking

(OP)
Phone system is a Norstar CICS (don't know version) with Call Pilot.
This is a winery but the owners live onsite. They have several phones in the house (line 4) plus several in the office. The owner does not EVER want the residence line to go to VM. But he wants it to ring on his office phone along with the other three lines that do go to VM.
Not sure how the Hunt group will work because line 4 is called directly (Never goes thru the AA).

RE: Line specific VM blocking

You can assign a Line in to an HG in HG programming.
You may need to unassign the line in normal programming to avoid conflict.

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www.curlycord.com
Toronto, CAN

RE: Line specific VM blocking

(OP)
Thanks I will give that a try.

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