Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

3641 wireless phone on 406v2 5

Status
Not open for further replies.
tafkad

tafkad

IS-IT--Management
Joined
Nov 13, 2004
Messages
10
Location
US
I have an 406v2 and have almost successfully added a 3641 wireless phone. I am not running an AVPP because my wireless router handles QoS.

I have been able to connect the phone with no issues. It shows the extension number and pulls the user name from the server and displays it. At this point, everything looks like it works. Unfortunately it doesn't. When I dial an internal extension, it says "Unobtainable Disc". When I dial a external number, it says "Waiting-For-Line".

I didn't think a license was needed because I have other VOIP desktop phones setup with no issue. It's just this wireless one is not working.

I figure I'm missing a setting somewhere. Hopefully one of you have had this setup in the past and can shed some light :)
 
Sort by date Sort by votes
Unobtainable Disc" & "Waiting-For-Line".
Take a monitor trace with only the default "Call" filter with "Shortcode" enabled.
Then look what number the phone dials, it looks like is is adding a extra digit or so like a "9".
 
Upvote 0 Downvote
I checked the trace and it doesn't look like there are any extra digits. It has the correct extension number that was dialed and even converts that number to the user's name.

It looks like the problem starts with the line CMMap: Mapper:: AllocateCodec unable to allocate resource.

I attached the trace results to this post.

Could it be something in the extension or user settings?

 
 http://files.engineering.com/getfile.aspx?folder=d3527280-de07-4894-92b0-ebbe84712b40&file=monitor_trace_log.txt
Upvote 0 Downvote
asking the most obvious question first
does the 406 have a VCM?



Do things on the cheap & it will cost you dear
 
Upvote 0 Downvote
Good idea to get the obvious out of the way but yes it does have a VCM. I had that in there from a previous remote user setup on a VPN and a voip desk phone.

This phone connects to the wireless router, the tftp server, and to the ipo.

Take a look at the monitor trace. It resolves the other extension i'm trying to call, but it ends up saying "unable to allocate resource" in the trace. Does that mean it can't grab a line?
 
Upvote 0 Downvote
In the error message in the monitor trace it seems to indicate the resource it can't allocate is the Codec... in the extension for this phone, under the VoIP tab, what codec(s) do you have selected?
 
Upvote 0 Downvote
ACSscott, under compression mode, it is set to "Automatic Select"

Now back to VCM, I do have a physical VCM installed. It was working in the older 403 I pulled it from. I just opened the system monitor and it shows VCOMP=0. I think this means no VCM ports??
 
Upvote 0 Downvote
All, It must have been in a dream that I took the VCM out of the 403 and put it into the 406 because I didn't do it in reality. Once I put it into the 406, everything works great! I feel kind of dumb right now...
Sorry to have taken up your time and thank you for your responses!
 
Upvote 0 Downvote
Thanks for manning up to the mistake.
We all have done something similar or worse.
I feel pinkish, have a star.

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
 
Upvote 0 Downvote
No, I've never upgraded the wrong system and then wondered why I couldn't see the new settings! A Star for the honest feedback - information and feedback help the forum be useful.



Stuck in a never ending cycle of file copying.
 
Upvote 0 Downvote
So I nail the cause of the problem & the OP gets the pink, how does that work?


Do things on the cheap & it will cost you dear
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

PhonesTech
  • Locked
  • Question Question
Remote Phone issues
Replies
3
Views
434
MikeeOK
MikeeOK
oidm
  • Question Question
Avaya E129 phone with errors in 12.1
Replies
4
Views
196
oidm
oidm
Rhinorhino
  • Locked
  • Question Question
B169 wireless transmitter
Replies
0
Views
346
Rhinorhino
Rhinorhino
TnPtech
  • Locked
  • Question Question
Avaya IP Office -IP phone issue.
Replies
17
Views
2K
MikeeOK
MikeeOK
kgoth
  • Locked
  • Question Question
ACO Phone Directory hatred
Replies
2
Views
563
kgoth
kgoth

Part and Inventory Search

Sponsor

Back
Top