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How to get Serviceability>CDR records the same day.

How to get Serviceability>CDR records the same day.

How to get Serviceability>CDR records the same day.

(OP)
CUCM Version: 10.5.2.10000-5

When I go to Serviceability>Tools>CDR Analysis and Reporting>CDR>Search>By Phone Number
I can only see last month's call records.
How can I see calls that were made today?
We do not have CDR going to anything, I just need to see today's calls for troubleshooting.

Any input is appreciated

RE: How to get Serviceability>CDR records the same day.

I would try bouncing the CDR services. You should definitely see current CDR data but it sounds like you do not even see the past few weeks.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
CIPTV1
CIPTV2

RE: How to get Serviceability>CDR records the same day.

(OP)
Sorry for the delay.
Thanks for the input gnrslash4life.
I tried bouncing the CDR services and still had the same result.
So I ended up rebooting all cucm servers, and that cleared the problem.

Thanks for narrowing down where I should be looking

RE: How to get Serviceability>CDR records the same day.

Bummer that you had to reboot the cluster but glad it worked out for you.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
CIPTV1
CIPTV2

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