Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Avaya S8500 definity g3 console trunk group control

Avaya S8500 definity g3 console trunk group control

Avaya S8500 definity g3 console trunk group control

Have had this issue before but lost the notes on how to turn it off. You can lock out trunk groups with the console and has happened at one of my locations. The light above the top left button shouldn't be lite red. Anyone know the key sequence to turn it off.

RE: Avaya S8500 definity g3 console trunk group control

Attendant Control of Trunk Group Access

"act-tr-grp" Activate trunk group access; allows the attendant to control a
trunk group. All calls going to the trunks are routed to the attendant.

"deact-tr-g" Deactivate trunk group access; allows the attendant to release
control of a trunk group.

Press "act-tr-grp" or "deact-tr-g" button then Press trunk-group select button
with Control light.

Call purpose indicators

The following is a list of call purpose indicators that are displayed when calls
are redirected to the attendant console or to a backup telephone:

tc - Trunk Control. Indicates that a user attempted to place a call using a
trunk that has controlled access.

ct - Controlled Termination Restriction Call. Indicates that a user or an
outside caller attempted to make a call to an extension, but the called
extension has Termination Restriction applied.

The trunk group select buttons have 3 status lamps associated with each
- Control - This lamp is on if the trunk group has controlled restrictions
- Warning - This lamp is on when some trunks are busy. Select an alternate
trunk group if possible, or use this group if necessary.
- Busy - This lamp is on when all the trunks in a trunk group are busy. You
must select another trunk group or try again later.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"


40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting

RE: Avaya S8500 definity g3 console trunk group control

Thank you for the response, Had figured out the button sequence

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close