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list integrated shows blank announcements chewing up time

list integrated shows blank announcements chewing up time

list integrated shows blank announcements chewing up time

(OP)
Our announcement board show 3 blank announcements that cannot be removed, yet they are chewing up time  Here is an approximation:

Annc# Int# AnncExt Name        Rate Length
1     1    2400    Greeting    32   27
2     4    2401    800 Line    32   7
3     5    2402    Thank you   32   9
17    19   2410    Press 1 now 32   2
0     21                       32   17   
0     22                       32   45
0     23                       32   6

Time remaining takes into consideration the additional 68 seconds chewed up by the blank announcements.  When doing a "ch ann" only the "good" announcements show up - therefore I cannot delete these "phantom" one's.  Note:  The phantom announcements did exist at one point.  All were blown away after a dial-plan migration this weekend and we re-recorded all announcements.  Is there a way to get rid of the phantoms without clearing or resetting the board and recording from scratch.

Thanks,

-rjs

RE: list integrated shows blank announcements chewing up time

What flavor announcement board do you have?  TN750, TN750B, and TN750C.

Chris

RE: list integrated shows blank announcements chewing up time

too bad.... your only option is erase announcement board, and re-record


Please let me know if the information that was provided is helpfull.
Edwin Plat
A.K.A. Europe

RE: list integrated shows blank announcements chewing up time

(OP)
Thanks.  I figured as much.

btw...it's a TN750

RE: list integrated shows blank announcements chewing up time

assign an announcement to the vacant one and then erase the announcements "NOT THE BOARD"

RE: list integrated shows blank announcements chewing up time

(OP)
Hey, it worked.

Since the "vacant" one's did not show up, I just added three blank ones.  Then removed them and...voila!!!

Nice work, ken

And thanks.

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