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VMPro Transfer to new PC Advice?

VMPro Transfer to new PC Advice?

VMPro Transfer to new PC Advice?

I have a new customer whose previous service company went out of business. They have an older IP Office 406 DS 5.0 (26) with VMPro running on a separate PC. VM was not working, and I discovered that the PC loaded with VMPro will not power on. Assuming I can get into the hard drive, can I pull everything off the old PC and load onto the new one (programming, settings, recordings, etc), or will I have to reprogram this puppy from scratch? Any advice on which folders / files I should hunt for? If I can't access the old drive and need to load VMPro from scratch, does anyone know what version I will need to make compatible? Any advice or links to relevant docs would be much appreciated. I'm only 6 months into Avaya, with hardly any VMPro experience, and no 406 experience whatsoever....

Every new beginning comes from some other beginning's end.

RE: VMPro Transfer to new PC Advice?

Is the dongle on the pc or on the 406 itself? It makes it easier if it is connected to the 406. Look in the VM folder on the old pc and you'll see the files to grab. If they have another XP machine I would still load R5 so it matches, but if you need to update to Windows 7 you'll need to put R6 vmpro which I've done and works.

RE: VMPro Transfer to new PC Advice?

So am I correct in assuming that I can't go above Windows 7 or VMPro R6 to remain compatible with the IP Office? The old PC is toast.

Every new beginning comes from some other beginning's end.

RE: VMPro Transfer to new PC Advice?

vm R6 is compatible with Windows 7 while the old R5 is not and may or may not work.
R6 should work with the R5 system

Joe W.

FHandw, ACSS (SME)

"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

RE: VMPro Transfer to new PC Advice?

Just an update for everyone, I ended up trying R5 first just for fun. Installed it on a Windows 2008 Server, swapped the files with the ones I pulled from the old hard drive, and everything synced right up without a hitch. Thanks for all the advice along the way!

Every new beginning comes from some other beginning's end.

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