Octel won't go to voicemail only plays company greeting
Octel won't go to voicemail only plays company greeting
(OP)
We have an Octel that is integrated with a Ericsson MD110. They power to the Octel was off for a few hours when work was done in the room it is located in. Now when you dial the voicemail number or any voicemail ports it just goes to the company greeting. When I run a @L H I get type 24 errors and in the data1 field I get 00000009. I have tried everything I can think of to fix this any help would be much appreciated.
RE: Octel won't go to voicemail only plays company greeting
If you have a system with 4 analogue lines, and this works right, then if you change the cabling, the Voice 100/200/300 will beging reading the company greeting.
Otherwise the programming has been changed in the MD110 or the Voice mail system.
Please post the VMPOP; and ICFUP; and VMFUP; of the MD.
Also post the @ L H.
Also check the V24 /RS232 cabling.
The reason for your problems is that the data channel cannot send data to the Voice Mail system.
///doktor
____________________________________
http://www.kandu.dk/spg153996.aspx
RE: Octel won't go to voicemail only plays company greeting
RE: Octel won't go to voicemail only plays company greeting
///doktor
____________________________________
http://www.kandu.dk/spg153996.aspx