Call Center Scripts Call Center Scripts phonedudeSr (IS/IT--Management) (OP) 28 Feb 14 14:18 Could anyone direct me to where I can find information on how to develop scripts in Symposium and CC6. It has been awhile since I have done it. RE: Call Center Scripts effort1584 (Vendor) 28 Feb 14 15:30 The guide can be found by googling nortel contact center 6 scripting. There is a link to the pdf at btbusiness. That being said scripting is quite easy to write, and extremely easy to not know what you don't know. Test all scenarios thoroughly.