We have MM R5.2 with Exchange as our backend. We had a situation last week in that our Exchange went down. Several executives wanted to communicate this outage to all of our users by sending a broadcast message, similar to the way that we did with Intuity Audix.

It is my understanding that with Exchange as the backend, our broadcast messages rely soley on our email distribution lists. In that Exchange was down, we do not have access to any distribution lists. At least, that is my understanding. In this scenario, voice mail was working, in that calls would cover to voice mail and receive a message. The user could also retrieve the message but only using the telephone.

Is there any method (feature, work around, or 3rd party) to allow a mass broadcast of a voice mail message to all users, if Exchange is down?

Please let me know. Thank you.