Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Avaya Aura Orchestration Designer

Avaya Aura Orchestration Designer

Avaya Aura Orchestration Designer


I have a script within contact centre 6.3 that collects digits ie. press 1 for orders or 2 for queries then which ever one is selected it routes to the correct cdn.
I want to be able to ask the customer to enter their account number after they have pressed 1 or 2 before it routes off.
Is this possible to do in the same script????

Any help would be much appreciated.

RE: Avaya Aura Orchestration Designer

This is easy to do using the same basic code as the menu, just need to set the appropriate number of digits or use a terminating character. However, what would you then want to do with this information?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close