But, his email (which has always gone through to his travel agent before) is being rejected as spam by the email host myregisteredsite.com
So, I hunt up a support number, tell them that I'm an IT Manager, and I need to know why email from my boss is getting rejected.
They ask me what my customer number is.
I repeat the issue; that I'm not a customer of theirs, that my boss is trying to send an email to a customer of theirs, and their system is rejecting it, even though it has always gone through before.
She says she can't help me.
I ask to speak to the mail admin.
She says "You're already speaking to support."
So now, I've had to get a hold of the travel agent myself, and tell him that HE has to call them to get this straightened out.
You know, being a system admin / manager / etc. *used* to mean something. I hate crappy customer service.
Just my 2¢
"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."