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How to fix a "SQL Database instance is unavailble" error in ACT 2012?

How to fix a "SQL Database instance is unavailble" error in ACT 2012?

How to fix a "SQL Database instance is unavailble" error in ACT 2012?

(OP)
I am trying to get into ACT 2012 on a former employee's computer.  It keeps coming up with the message "SQL Databse instance is unavailable".  How do I get this corrected so that I can access the database?

RE: How to fix a "SQL Database instance is unavailble" error in ACT 2012?

Try: http://kb.sagesoftwareonline.com/app/answers/detail/a_id/28494

Failing that... is the database on the same machine or on a separate server?
If on another machine, where is the PAD file?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
www.GLComputing.com.au
http://blog.glcomputing.com.au
Join the LinkedIN ACT! Fanatics Group
http://www.linkedin.com/e/gis/49896

RE: How to fix a "SQL Database instance is unavailble" error in ACT 2012?

I am also having this problem....

I am trying to set up vpn access from a different computer. I have placed a copy of the pad file that is on the server on the remote computer.... I log in to the VPN fine and I am able to access the folder on the server where the database is located, however, when I try and open the ACT! database from the remote computer I get the same error message.

It works fine when I am in the office... It is only a problem when I try and access it from a remote location.

HELP... I have a marketing assistant starting in 2 weeks and I need to resolve this issue and gain access to the database from a remote computer.

RE: How to fix a "SQL Database instance is unavailble" error in ACT 2012?

Also... I tried that link and it seems to be a bad link....

RE: How to fix a "SQL Database instance is unavailble" error in ACT 2012?

Copy and past the link seems to work ... must be an issue with the hyperlink

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
http://about.me/GLComputing
www.GLComputing.com.au
http://blog.glcomputing.com.au
Join the LinkedIN ACT! Fanatics Group
http://www.linkedin.com/groups/ACT-Fanatics-49896

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