Lamp not lighting up do to Power outage on phone
Lamp not lighting up do to Power outage on phone
(OP)
Hello,
Yesterday we had a power outage and now the lamp on the phones are not lighting up anymore when my users get a message. Any idea what I can do to make it light up again.
My swith is a Definity G3si R6 and runnning an Intuity Audix voice messaging.
Yesterday we had a power outage and now the lamp on the phones are not lighting up anymore when my users get a message. Any idea what I can do to make it light up again.
My swith is a Definity G3si R6 and runnning an Intuity Audix voice messaging.
RE: Lamp not lighting up do to Power outage on phone
I've had the opposite happen (message lights won't go out) after a prolonged power outage.
Try "clear amw all" - if you're sure none are working...
(works on a G3R - been a long time since I've played with an si)
RE: Lamp not lighting up do to Power outage on phone
Chris
RE: Lamp not lighting up do to Power outage on phone
Clausen what do you mean when you say run the voicemail box on the audix to help sync it up?
RE: Lamp not lighting up do to Power outage on phone
Here is an easier way to do it though!
If you busy out and release the link between the Definity and the Audix when the link comes back up it will audit all the voice mail boxes and clean up all the message light status. Saves a LOT of time if you have a great deal of VM boxes out of sync. Hope this helps.
Chris