TnPhoneguy
Vendor
Any rumors about the end of life for the MICS or CICS systems since the Avaya merge?
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End of life rumors for MICS-CICS
- Thread starter TnPhoneguy
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Found this online.
Although many of the specifics are somewhat vague, the overall product direction is not. The Nortel BCM 50, BCM 200, BCM 400, BCM 50 and Norstar will converge / morph into the Avaya IP Office product line some time in 2011. The Norstar and BCM are brands I have personally grown quite comfortable with having sold many Norstar’s and BCM’s over the last 20 years while at Digitcom.ca (although we switched to Avaya in 2005 as our primary product line). It’s kind of sad to see them go.
It’s not all bad news though.
Nortel sold millions of handsets over the last many decades. Avaya’s intention is to take a best of breed approach with respect to product development moving forward incorporating the best of Nortel’s BCM and adding that level of functionality into the Avaya IP Office product line. There will, eventually, be support for some of the Nortel handsets on the Avaya product line although that isn’t expected for some time, and the models of phones to be supported not clear either. Some tentative dates appear to be early 2011 although the specifics of what handsets, how, when, how much remain unclear
Although many of the specifics are somewhat vague, the overall product direction is not. The Nortel BCM 50, BCM 200, BCM 400, BCM 50 and Norstar will converge / morph into the Avaya IP Office product line some time in 2011. The Norstar and BCM are brands I have personally grown quite comfortable with having sold many Norstar’s and BCM’s over the last 20 years while at Digitcom.ca (although we switched to Avaya in 2005 as our primary product line). It’s kind of sad to see them go.
It’s not all bad news though.
Nortel sold millions of handsets over the last many decades. Avaya’s intention is to take a best of breed approach with respect to product development moving forward incorporating the best of Nortel’s BCM and adding that level of functionality into the Avaya IP Office product line. There will, eventually, be support for some of the Nortel handsets on the Avaya product line although that isn’t expected for some time, and the models of phones to be supported not clear either. Some tentative dates appear to be early 2011 although the specifics of what handsets, how, when, how much remain unclear
End of Sale Notice
Notification Date: May 5, 2010
Effective Date: October 4, 2010
Subject: End of New System Sales – Norstar 3x8,
CICS, MICS, and Call Pilot 100/150
Region: Global
Summary
Due to higher than expected demand and earlier than anticipated component obsolescence,
Avaya must announce the End-of-Sale (EoS) for new systems of Norstar 3x8, CICS, MICS, and
Call Pilot 100/150 products, effective October 4, 2010.
Products required to upgrade or expand systems by adding terminals, line cards, modules and
authorization codes will continue to be offered for another three (3) years to October 4, 2013.
Note that this EoS announcement does not affect Avaya Business Communications
Manager (BCM) or any other heritage Nortel products. The BCM solution will continue to be
sold both as a standalone or a SRG branch solution.
Transition Summary
• Effective October 4, 2010, the codes listed in the Discontinued Order Codes section of this
document will be withdrawn from sale
• Subject to availability, the latest date for orders to be placed for these products is October 4,
2010. Thereafter, these codes will be removed from price lists and associated order entry
systems. Stock will be reserved to meet requirements for warranty returns and repairs.
• Marketing collateral and web-site / portal content will be modified to reflect this product
transition
• Avaya will provide hardware and software Manufacturer's Support, including technical
support, repairs, bug fixes, upgrades, and expansions, for three (3) years (October 4, 2013)
after the EoS date on all products identified in the Discontinued Order Codes section of this
document.
• Avaya will further provide hardware and software Extended Services Support, including
technical support, repairs, for three (3) years (October 4, 2016) after the Manufacturer's support period
Notification Date: May 5, 2010
Effective Date: October 4, 2010
Subject: End of New System Sales – Norstar 3x8,
CICS, MICS, and Call Pilot 100/150
Region: Global
Summary
Due to higher than expected demand and earlier than anticipated component obsolescence,
Avaya must announce the End-of-Sale (EoS) for new systems of Norstar 3x8, CICS, MICS, and
Call Pilot 100/150 products, effective October 4, 2010.
Products required to upgrade or expand systems by adding terminals, line cards, modules and
authorization codes will continue to be offered for another three (3) years to October 4, 2013.
Note that this EoS announcement does not affect Avaya Business Communications
Manager (BCM) or any other heritage Nortel products. The BCM solution will continue to be
sold both as a standalone or a SRG branch solution.
Transition Summary
• Effective October 4, 2010, the codes listed in the Discontinued Order Codes section of this
document will be withdrawn from sale
• Subject to availability, the latest date for orders to be placed for these products is October 4,
2010. Thereafter, these codes will be removed from price lists and associated order entry
systems. Stock will be reserved to meet requirements for warranty returns and repairs.
• Marketing collateral and web-site / portal content will be modified to reflect this product
transition
• Avaya will provide hardware and software Manufacturer's Support, including technical
support, repairs, bug fixes, upgrades, and expansions, for three (3) years (October 4, 2013)
after the EoS date on all products identified in the Discontinued Order Codes section of this
document.
• Avaya will further provide hardware and software Extended Services Support, including
technical support, repairs, for three (3) years (October 4, 2016) after the Manufacturer's support period
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