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Backing up Nice Screen Logger

thread911-1545994

Backing up Nice Screen Logger

Backing up Nice Screen Logger

(OP)
Hi,
 How do I backup the NICE Screen Logger and/or whats the best way to do it?

Thanks...

RE: Backing up Nice Screen Logger

what version ? 8.x or perform ?

RE: Backing up Nice Screen Logger

(OP)
This is a Nice Focus III 8.x

I don't know if I should just back up the whole PC since its using Win XP.

RE: Backing up Nice Screen Logger

is this for resillency or are you rebuilding it cause it has crashed

RE: Backing up Nice Screen Logger

(OP)
Customer wants a backup for disaster recovery.

RE: Backing up Nice Screen Logger

(OP)
Actually I correct myself.  This is installed on a Win 2003 server.

RE: Backing up Nice Screen Logger

I would do an image of the Hardrive. Ask if it is important to recover the recordings of screen. If the customer wants to recover all the screen recordings you need to shedule a backup of the data files.

RE: Backing up Nice Screen Logger

there are no data files. a screen logger creates a database between 100-200gb and each file is a 1 gb in size. screen logger uses key tokens for screen file. an image is good for OS but it will never have an up to date screen database. also without the cls ticket it is not possible to play screen recordings back.

RE: Backing up Nice Screen Logger

(OP)
I actually got some info from Avaya and they basically resume everything that Screen Logger is meant for quality and not for backup.  I think they mentioned that the customer would need a storage center and Perform.

RE: Backing up Nice Screen Logger

that is correct with your current setup  archiving of screen data is not available. with perfrom 3.1 the latest relaese this feature is available

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