Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


CS1000 Media gateway unexpected reboot

CS1000 Media gateway unexpected reboot

CS1000 Media gateway unexpected reboot

Hello All,
yesterday I have on my cs1000 5.5 an unexpected reboot of the
three MGC.

This is the history file with reason code of INI:

SYSDB RLS/ISS: 550J DATE/TIME: 21/4/2009 16:28:23 RECS: 347 SEQNO: 3297
% DSET000 DOWN LOAD 0 0 0 0 0 0 0 23798
% INI002 00000085
% SRPT752 INI 0: INI completed in 5 seconds
% SRPT179 STARTUP: IPMG Controller task completed successfully

That INI002 is "I/O device fault, where xx is to the maintenance display code in.", but where can I find the
maintenance display code of 000000085 ?

In each MGC log I've found this reasons of reboot:

0172] 21/04/2009 17:34:07 SRPT0016 OMM: IP link is DOWN between Primary Call Server and IPMG[0 0]

[0269] 21/04/2009 17:38:07 SRPT0107 Hardware reset reason = Hard Reset [register value = 0x0]

Any ideas ?

Thanks in advance.


RE: CS1000 Media gateway unexpected reboot

Well ... you will want to check the IPMG patch level as I am suspecting you are less than a level of CAM03.  I am trying to remember if we still had unexpected reboots happen on AH19 loadware ... please post your issp and mdp.

Another thing to look at is that I didn't think you are supposed to use IPMG 0 0 location based on the way Nortel resources are setup.  You should start at IPMG 4 0.  

RE: CS1000 Media gateway unexpected reboot

It is not a problem using IPMG 0 0.

I think this is a misunderstanding that comes from the CS1000s upgrade to CS1000e procedure where the call server ends up in IPMG 0 1.  This is to compensate for the "empty" call server cabinet in the 1000s during the database conversion.

I have new CS1000e installations where I use IPMG 0 0, and also a CS1000s upgrade to CS1000e HA where the 2nd core is in IPMG 0 0, and I don't have any problems with these systems.

RE: CS1000 Media gateway unexpected reboot

Ah, so guess that means our vendor could have started at IPMG 0 0 ... oh well, they started at 4 0 and it must be from the 'misunderstanding' you are talking about.  Thanks for setting me straight allenmac :)

So ... cinanza ... do you have a MGC loadware of CAM03 or above?  Lastest and greatest (and on the new DepList) is CAM04.  I do believe we still had unexpected reboots on AH19 loadware.

Another thing to consider is your SRPT 107 (hardware reset) - it is not listed in the Nortel docs.  I had a problem arise that was not listed either and it ended up being a system issue (secondary CPPM was trying to take clocking away from the primary CPPM - fixed in CAM03)

SRPT0106 LCS: Join denied. Incompatible IRQ order between both sides.
Action: Contact technical support.
Severity: Major. Critical to Monitor: No. SNMP trap: Yes
SRPT0108 VO login Password retry failed 3 times. Tried to login as TN: 0x%x on the set
TN: 0x%x.
Action: Let the login lock expire in one hour, or disable/enable the set to login
through LD 32.

RE: CS1000 Media gateway unexpected reboot

The ONLY downside to using IPMG in loop 0 0 is that you will lose 1 dsp on the 32 port DB on that MGC.  You can't have a DSP in TN 0 0 0 0.

There were issues early on with CC6 not liking 0 0 X X TNs but they seem to have gone away.

I try to start at 4 0 if building from scratch, but any DB conversion will start with 0 0.

If you have a CS1000E with CPPIV's you can put your CS's in 0 0 and 0 1 then start your TN's with 4 0.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close