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strange thing with AES <--> Nice interoperation

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rediska

rediska

Programmer
Mar 12, 2009
9
RU
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Navigate to Start > Programs > Avaya AE Services > TSAPI Client, and click
TSAPI Client Readme.
The TSAPI Client Readme.TXT file opens.

what version does it show on interaction server
 
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help and about when logged into applications it will give version what does it show. also do you have a tool called channel monitoring when logged into application on drop down,this wasnt available in 3 but is in 3.1
 
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ok was this is new install or upgrade. the reason i ask is there are files in system32 called csta and attprv that require to be removed prior to avaya client install.
 
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it was new install. I didn't remove any file prior to install
 
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TSAPI client 4.1 is not supplied with NICE Perform, neither it is available for download from Avaya site (registration required)
 
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Please see note below direct from Perform 3.1 Avaya TSAPI Integration Guide:

The Avaya AES TSAPI Client must be version 4.1 on all Avaya AES Server versions 3.x and above.
 
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