Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Error number E121702

Error number E121702

Error number E121702


I am getting this E121702 error code in query status window. When you try to play a call it cannot be played since its not on the disk screen appears.


RE: Error number E121702


that is a network issue are you using H323 driver?


RE: Error number E121702


i'm using cisco voip and passive sniff.
phones talk with mgcp.

i have checked that there is a lot of traffic on voice network that doesn't have to be recorded. maybe that is why some of calls in rush hour are droped.
i was thinking in separating vlan with recorded phones.

RE: Error number E121702

Ok, i have update and one question.

I removed this 30 phones from voice vlan into separate vlan and make switches span only this network to logger.
So network is now clear from rest of voice traffic.
But i have no luck, there is again error calls with E121701.

Also today trend micro antivirus update decided to make errors E121401, and EXP008, so please if s.one could explain this errors plz.


RE: Error number E121702

E121401, and EXP008 are logger is not responding error codes.

Have you used wireshark on logger to check for RTP traffic streams, what do the ipcapture logs say


RE: Error number E121702

hi nicetechie,

i restarted logger, and now is better ( no e121401 and exp008).
there are only this E121701 error left every 10-15 calls. thing is i realised that it mostly appears with internal calls.

can you explain what to expect in wireshark sniff? i see there normal rtp conversation.

bye f.

RE: Error number E121702

ah u spanning the gateway?

can you configure to span vlan ?

RE: Error number E121702

no i span vlan, and i found what is causing this errors.
thing is with codec, so when there are a lot of calls transcoder (g729-g711) dont work well, so i put all recording phones to g711 codec, and it works perfect.


Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close