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Panasonic KX-TA308 incoming call settings

Panasonic KX-TA308 incoming call settings

Panasonic KX-TA308 incoming call settings

(OP)
Hi there. I hope somebody out there can help me.

My company moved into a new office a couple months ago. Here I found a small closet under the stairs, and there, an old but not that battered Panasonic PBX. I managed to bring it to life again, and after a couple calls to the landlord, we found that the PBX was abandoned. So I say, "let's  use it!" and proceeded to wire the office. I managed to wire 20 extensions, and I even found a second-hand KX-T7730 programming phone in a flea market (2 bucks!).

I found the manual on the 'net and I've programmed all I can understand what does it do. So my own extension is 321 instead of 113, I have connected a radio to the background music, and if I go out I can route my extension to my cell phone, just to name a few. It has been working flawlessly for a month, as far as I know.

However, I have problems. I'm pretty sure I've missed something when I installed the system, because when any of my outlines ring, all the extensions rings too. I know (because in an old job of mine we had a PBX just like this one) that there is a way to force all the incoming calls to route to the operator extension, and then the operator may hang up or forward the call to another extension. I assume it is something related to the extension group or the trunk group setup, but all I can do now messign with those settings is route all calls to the operator and then nobody can answer them nor make calls. I'm not sure why.

Any ideas?

RE: Panasonic KX-TA308 incoming call settings

This is a horrible forum for asking these questions because you are fairly anonymous.  A U.S. TA-308 is 1/2 of a TA-624, a non-expandable box.  All extensions begin with 1xx and it would be really hard to wire 20 extensions on a 8 port system.

If you respond with the numbers on the model plate and your country of origin, you have a better chance at an answer.

LkEErie

RE: Panasonic KX-TA308 incoming call settings

(OP)
While I'm in Mexico, the PBX is a U.S. TA-308 with an additional expansion card, 8 ports plus 8 ports, 3 lines, and I still have space for the extra 3 lines 8 ports card (but I don't have it). I wired 20 phones simply by connecting two analog phones in one jack, with a splitter. I have some users sharing in the same office, so you call to the office, not the user. I'll crawl under the stairs to check the numbers, though.  

RE: Panasonic KX-TA308 incoming call settings

Once again, the system is not a U.S. TA-308.  Perhaps someone in Canada will be able to verify if it's a Canadian system, but it was not distributed in the United States.

LkEErie
 

RE: Panasonic KX-TA308 incoming call settings

can't see why you are calling that a 308 its a 624 if its a us unit "20 single line sets pluged into a splitter" (urp)the thought of that gives me the dry heaves .All kidding a side the easy way to solve your ringing problem is to plug in a 7030 or 7330 or 7730 into jack one and go to dil 1:1 settings program fields 414-416 an entry here will supercede what ever flex ringing asignments there are.

RE: Panasonic KX-TA308 incoming call settings

if you set it dil1:1 as cwc3 says you won't see the call ringing on other phones, the line light will remain permanetly lit.  On slts this will be ok.

You would be better off going to program codes 405 up to 408 for your day in/out settings.  Enable each port as needs be but you can also set a delayed ring if not picked up.

PS- this really isn't the system to be using for 20 extensions, no matter how you get them to work!

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