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Message Waiting Light KXTD-816 and TVA50

Message Waiting Light KXTD-816 and TVA50

Message Waiting Light KXTD-816 and TVA50

(OP)
I'm trying to enable the message waiting light whenever a voicemail is left.  I called into the TVA50 remotely and enabled it.  Left a test message, but the client says there was no light but she got my message.  Is there anything else I should be looking at before I head over?   

RE: Message Waiting Light KXTD-816 and TVA50

Probably not.  You need to check the integration to make sure it matches your machine, then check the MW setup string actually sent.

LkEErie
 

RE: Message Waiting Light KXTD-816 and TVA50

is the phone a keyphone or an analogue phone? From memory the TD series did not support message waiting on a SLT without an external MWL module, (had one is stock for the last 10 years and it went in the bin yesterday)
 

RE: Message Waiting Light KXTD-816 and TVA50

has ext been defined in mailbox settings that'll
stop lights from lighting....

RE: Message Waiting Light KXTD-816 and TVA50

(OP)
Quick overview:

The system is in a residence.
3-CO's x 6-Extensions, (3) KX-TD7896, (3) KX-T7736
VM is set up as an answering machine.

LK: From what I see, in the VM system parameters, I set it to KXTD1232/KXTD816  and DPT for integration.  Please elaborate on how I would check the sent setup string.  

cwc3: Please elaborate, that may be the issue.  

Thanks for the feedback

RE: Message Waiting Light KXTD-816 and TVA50

there is a way to get a groups mailbox to light all lights
 

RE: Message Waiting Light KXTD-816 and TVA50

(OP)
If you could forward the solution I'd appreciate it.

Thanks

RE: Message Waiting Light KXTD-816 and TVA50

its a pdf and I am off but can get info to you later

RE: Message Waiting Light KXTD-816 and TVA50

If you config all Call to VM the Message light will not light up.You need to turn off all call to voicemail. Message ADMIN need to config in the MB Set-up program.

RE: Message Waiting Light KXTD-816 and TVA50

(OP)
I got it going.  It was an oversight on my part.  I changed mailbox 100's extension from 165 to 100 in the programming.

Thanks

RE: Message Waiting Light KXTD-816 and TVA50

oops

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