telephonesteve
Vendor
I have a friend who has a panasonic 1232D with a TVS100 that I am making changes to. I work on Nortel and Avaya I have very little panasonic experience but he is my friend so here I am. I have dug out our manuals from the office and downloaded many pdfs but I can not clearly find an answer.
I would like to know how to have a day AND a night greeting. The current set up is greeting 1 is recorded but it is only silence. The have Customer Service 1 recorded with 4 options. 1=directory, 2=sales, 3=general mailbox, 4=operator.
I tried recording a night greeting as greeting 2 and I put the switch in to night mode manually and I waited until after hours but it does not play my night greeting either way. The time on the voicemail is set the same as the switch.
Do I need to assign greeting 2 as the night greeting somewhere? Is there a different day/night schedule for the TVS somewhere?
Any of the programming that I have completed has been made via the telephone set, the general delivery mailbox or the admin mailbox.
Will I need to use a console terminal connection?
Thanks
I would like to know how to have a day AND a night greeting. The current set up is greeting 1 is recorded but it is only silence. The have Customer Service 1 recorded with 4 options. 1=directory, 2=sales, 3=general mailbox, 4=operator.
I tried recording a night greeting as greeting 2 and I put the switch in to night mode manually and I waited until after hours but it does not play my night greeting either way. The time on the voicemail is set the same as the switch.
Do I need to assign greeting 2 as the night greeting somewhere? Is there a different day/night schedule for the TVS somewhere?
Any of the programming that I have completed has been made via the telephone set, the general delivery mailbox or the admin mailbox.
Will I need to use a console terminal connection?
Thanks