Does anyone has an experiance on Witness call recording system. Our company is looking at deploying a call recording system in our call centre with Definity. While speaking to some of the industry experts, some of them voted for NICE recording system, Some of them Voted for e-Talk recording system & some for Witness, I have some experiance & info. for NICE & E-TALK but really don't know about the witness system. Does anyone uses this in your scenario & has some experiance on witness. I would appreciate some feedback - some good & some bad features of witness, so that I can make a comparision & present the same to take a call on these.
Thanks in Advance for your inputs..
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