×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Hunt-group routing

Hunt-group routing

Hunt-group routing

(OP)
I've been co-administering our Definity G3R9 (recent upgrade) for a while now, but I have to do it on my own.  Help?  I've setup a hunt-group that hits 4 stations just fine but covers to the console if everyone has their station on send-calls or if no one is available.  Any suggestions?  Need more info?

RE: Hunt-group routing

What are you trying to accomplish?  Stop the coverage?  Is the hunt group new?  More detail would be appreciated.

Chris

RE: Hunt-group routing

(OP)
Sorry for the lack of info!!  It's a new hunt group for a few of our sales people.  My goal is to have any available member of the hunt group take the call.  If no one is available, have the call bounce to a voice mail box to be checked later.

RE: Hunt-group routing

I have run across this, but used vectoring to solve the problem. Do you have vectoring available to you? If so, I think that I can help. If not, there may be a way to do it with coverage paths. Let me know.

RE: Hunt-group routing

(OP)
I found it!  My problems was due to the settings in my coverage path.  Thanks to all that replied!!!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close