Call Pilot Noise

• Aug 2, 2006

• #2

johnpoole

Programmer

May 26, 2004

19,375

US

default greeting? if so i would reload my lang disk, or maybe get a new disk to reload

john poole
bellsouth business
columbia,sc

 

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• Aug 2, 2006

• #3

lretrievers

Vendor

Oct 13, 2003

903

US

Is this the standard greeting "Call Pilot from Nortel Networks" or did you customize it. If you customized the greeting, then you may need to rerecord it.

 

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• Aug 9, 2006

• #4

RikRodgers

Vendor

Jun 1, 2006

2,890

US

Are you recording from an extension connected to the ksu by a fiber extender? If so, you may have to reset the station module. Occasionally, these won't sync up correctly, and there is a degredation in voice quality.

 

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• Aug 23, 2006

• #5

I2007

Programmer

Dec 13, 2004

506

NO

Is it setup as A-law or Mu-law. This is something you can set in the setup wizard i think.

i2007

 

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• Sep 10, 2006

• #6

DRNurse

IS-IT--Management

Feb 2, 2005

53

AU

Is it noise on all the messages?
If so check you earthing, if the CP is external the difference in earthing between the CP & M1 needs to be less than a certain threshold or else excessive noise is generated on the CallPilot.

 

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