Call waiting notification on a KX-TD1232
Call waiting notification on a KX-TD1232
(OP)
The client is complaining that there is no call waiting tone when a second call comes in to their extension.
KX-TD1232 with a TVA50 VM and auto attendant.
The AA message plays, you press "1" for sales (one extesion - 104) and if the user is on the phone, the system immediately says "This extension is busy. Press # to hold . . ."
The client woudl like the system to signal the user that a call is waiting and then after a short time, go to the users vm box.
What is set wrong?
Everything works fine if no one is on the extension - it rings 4 times and then goes to the vm box.
TIA
KX-TD1232 with a TVA50 VM and auto attendant.
The AA message plays, you press "1" for sales (one extesion - 104) and if the user is on the phone, the system immediately says "This extension is busy. Press # to hold . . ."
The client woudl like the system to signal the user that a call is waiting and then after a short time, go to the users vm box.
What is set wrong?
Everything works fine if no one is on the extension - it rings 4 times and then goes to the vm box.
TIA
Talk To Other Members
RE: Call waiting notification on a KX-TD1232
on the ext you want call waiting signal
offhook type 7311 (you hear a long tone ) hangup
thats it
peter (www.novacomms.net)