Rings to answer
Rings to answer
(OP)
I recently built a phone tree and put it into service. However, it doesnt pick up till the 4th ring. HOw would I go about changing this to 0 or 1 rings? WE are using a Nortel Option 61c with our system, and I"m getting kinda time critical. THANKS in advance.
RE: Rings to answer
RE: Rings to answer
if it's not did, auto yes, forget the idc, build the maxp1 acd, change the atdn on the trunks, make that the voice service dn.. if i left something out or you need the code, let us know.. it's a pretty standard setup... i use it when i want to leave the set with the same dn, and give external callers the menu.. then if the att does not answer, internal still gets the menu after 3 rings (rco prompt on the set)
john poole
bellsouth business
columbia,sc