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Intuity Audix or Modular Messaging

Intuity Audix or Modular Messaging

Intuity Audix or Modular Messaging

(OP)
Hi, we currently have Intuity Audix 4.4 with 800 subscribers and we are looking at updating it.  We may go to the 5.1 Intuity or Modular Messaging.

I have heard that Intuity Audix won't be sold much longer.  

For those of you who have gone from an Intuity to the modular messaging I would appreciate some of the pros and cons that you experienced.  

RE: Intuity Audix or Modular Messaging

I haven't gone from one to another, but I think that if  U have a 4.4 that is connected by x.25, U have one of the most reliable connections for a link to voicemail. And I was told MM is on two PC s and so it so less reliable than Intuitys. The newer Intuitys are connected usually by LAN, and I worked on hundreds, maybe thousands of Intuitys over 8 years, and x.25 is much more reliable than Lan connections.
A lot of people go to newer systems to get a feature they want, but believe me over 90% of your people use more than 1%of the features available on your system. I worked at AVaya for 10 years and I was the only one that I every saw use the speed dial, call park, or any other feature on the phone or voicemail.
I actually would love if you and everyone else would upgrade your system so my Avaya stock would go up to a point that I could sell it, but I am not going to lie to get you to do that.

RE: Intuity Audix or Modular Messaging

I believe the MM is just as reliable as Audix is.  You have a Message Application server and a Message Storage Server.  If the message storage server goes down the MAS can still receive messages and save them for you.

I have left Audix from my last job and now with MM and I think for administration MM is better then Audix because it is web based and a lot easier to understand.  

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