I have a computer directly connected to my PBX, but I need to access the PBX from a remote location also. I already installed and configured a modem at the pbx. Now the company that I hire to service my system can and has accessed my system using EMML rel.15. The problem is that I can't access it remotely. I have robotics sportster modems at each end. I set up and configured my modem exactly like the service company did. I done the EMML set up the same too. I used the same modem as they did. The only thing I have different is my computer, they are using windows 2000 and I am using 98. I don't see why that would make a diff.,but it might. My remote modem is connecting with the other modem but will not let me get in to the PBX and then it shows "connection failure". I did everything like they did..could the problem be the windows 98 driver? I tried the US Robotics driver too. The service co. used the existing driver with the windows 2000. Help!!!!
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