We have a client who uses call forward extensively. Pre-upgrade, when he wouldn't answer his cell phone, the call would drop into his cell phone voicemail. Now for some reason after the upgrade, it's only rinigng his cell 3 times, then dropping back into his station voicemail. I thought this had to do with transfer return or alloctaed answer times, but it doesn't appear to be the case.
Am I missing something?
Red Flag Submitted
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