Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Using LCR to fail over from PRI to POTs

Using LCR to fail over from PRI to POTs

Using LCR to fail over from PRI to POTs

Done this before can't remember how to set this up. Any help would be greatly appreciated.



RE: Using LCR to fail over from PRI to POTs

Personally I wouldn't try to use LCR - just set the POTS lines to the same outgoing line group.  You may have to move your hardware around (swap PRI and 4LS cards for example) to get it to use them in the desired order.  Last I checked the IPO will use lower numbered lines first (very silly I know) but that may have changed with R3.


RE: Using LCR to fail over from PRI to POTs

OK Here's how i got it to work.

Create a new least call route.

Main route lower the time value to 5 seconds then create a short code like so

Short Code: ?N
Telephone Number: .
Line group: 1 (The PRI/T1 Line group)
Feature: Dial

In the alternate route creat short code

Short Code: ?N
Telephone Number: .
Line Group: 2 (The line group of the POT's)
Feature: Dial

If the T1 goes down you will see "Waiting for line" in the display after 5 seconds it will try the POT's line and dial out. Works like a champ. I'm sure this method is not supported by Avaya. If you are using a CO trunk to page DO NOT use this it will stop working.

RE: Using LCR to fail over from PRI to POTs

If you are using a CO trunk to page the above can still be used.
Any system short code with a feeature of dail the tereanslated number is padssed to LCR, this will override the line group ID. You just have to remember to programme the code to page into the LCR.

using the LCR fall back in this way is exactly how it is intended & would be supported by Avaya

RE: Using LCR to fail over from PRI to POTs

Thanks Guru,

I never saw this in any doc's I assumed it wasn't supported. BTW i'm refering to my shortcodes that have ?N with the period as the telephone number.

Sweet now I can use my fail over method when people have paging. Question I have to you is, how do I build the short code into LCR? Say My short code is #1 for paging.

Short code: #1
Telephone Number: (Blank)
line Group: 1 (My page trunk)
Feature: Dial

Do I just insert this into this into the LCR form? My fear is that people making outbound calls will then somehow place outbound calls over the paging system.

RE: Using LCR to fail over from PRI to POTs

Basicaly yes
Sys short code #1, TN #1 Feature dial (line group is un important here)

LCR short code #1 TN <Blank> Grp ID 1 , Feature Dial

The #1 will be passed top LCR, LCR will route it to Line group ID 1

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close