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Reset Vmail box password remotely

Reset Vmail box password remotely

Reset Vmail box password remotely

(OP)
I have a BCM 3.6 that I can't communicate with by IP or dial modem. I will be going to this location in about 3 weeks, but mean time 2 of there Vmail box's have gotten locked. I have reset Vmail to the default password 0000 with a phone at this location using (F985) 973738767793.
the Vmail I need to reset password on is 2401 and 2402, what do I do next.????

RE: Reset Vmail box password remotely

f(983)  log in just like a flash voicemail. have a user on site do it but then they will have the admin login.

RE: Reset Vmail box password remotely

I dont belive you can F983 from a phone onsite, you must HTTP into the BCM or the Callpilot and reset mailbox there if you dont have remote access.

RE: Reset Vmail box password remotely

(OP)
is that (F983) 10020000 than 2401?

RE: Reset Vmail box password remotely

f(983) 10020000 than mbox than chg than 2401 than reset.  I can do this on my bcm with call pilot.  It's not a 3.6 but unless they changed things I don't see why you can't.

RE: Reset Vmail box password remotely

Was not sure, I have a BCM 200 with 3.6 and it wont do Features for voicemail except Sm reset, seems all the 3.5 I have put in are ok.

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