XP Pro possible virus 5

[judgehopkins]

I am running PC Tools Antivirus which is not reporting any infections.

Every time I shut off the machine, Microsoft asks me if I want to update and I say yes. This happens two and three times a day.

Also, when I tried to run a Trend Micro Online Scan and also a Kapersky Online Scan, when I start it, the browser (Firefox and IE) shut down.

How can I get rid of this virus?

If you need any other info, please let me know. Thanks.

There are two guaranteed rules of success: First, never tell everything you know.

 

[BadBigBen]

If I run netsh winsock reset catalog, then I will have to reinstall these LSPs (per Microsoft Knowledge Base).

No, because the command resets those LSP's back to the factory settings (e.g. Windows XP settings as they are in a fresh install)...



Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[judgehopkins]

I have automatic updates and I got a message that these updates could not be installed.

Does anyone know why?

Also, how could I get these updates to install?


Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB951748)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB953838)
Security Update for Outlook Express for Windows XP (KB951066)
Update for Windows XP (KB952287)
Update for Windows XP (KB951072)
Windows Malicious Software Removal Tool - August 2008 (KB890830)
Security Update for Windows XP (KB950974)
Cumulative Security Update for ActiveX Killbits for Windows XP (KB953839)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB952954)


There are two guaranteed rules of success: First, never tell everything you know.

 

[BadBigBen]

read:

thread779-1393612

second post is the fix...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[judgehopkins]

http://support.microsoft.com/kb/943144

I looked at the thread you cited and also looked at the one above.

I followed the one above and it worked.

Ben, I really appreciate the help you've given me.

There are two guaranteed rules of success: First, never tell everything you know.

 

[jlockley]

A bit late, but sometimes the most recent update causes the problem. Try uninstalling them and restarting. They can always be reinstalled.

 

[Bigquack]

Hi!

Just a tip: i use Dial-A-Fix to solve update and internet explorer connection isues. they are, to my experience, usualy caused by dll's being registred wrong.

http://wiki.lunarsoft.net/wiki/Dial-a-fix

i guess it's what you call a quick-fix!)

(I'm a overworked supporter so simpel is beautiful!)