xp install problem

[bErEsTh]

Have new XP professional disk. Freezes in the middle of copying system files over to new HD. Tried both CD-ROM drives. Any ideas, even the obvious. Thnx

 

[Comtech]

Disable anti-virus check in BIOS.

Cheers,
Jim

http://members.cnx.net/reboot/

 

[bErEsTh]

I am pretty sure if memory serves that there is no anti-irus setting. I originally bought the unit as a barebone systems (came with mobo and processor) and the motherboard was from an HP system.

 

[wolluf]

but its worth looking to see!

Other than that - sound like the dreaded 'hardware' problem (ie, could be anything - need to start eliminating suspects - eg, memory is a good place to start).

 

[linney]

See if any of these help you.

Run the Windows XP Upgrade Advisor.

You can use the Microsoft Windows XP Upgrade Advisor tool to audit the current status of your computer and get a report of known hardware and software compatibility issues (based on Microsoft testing before release).

Upgrade the Computer BIOS.

Before you start the install process, obtain and install the latest basic input output system (BIOS) upgrade for your computer from the computer manufacturer. If no Bios update is available set bios to original defaults. Make sure any Bios anti virus scanner is disabled.

If you've got USB devices, unplug them until you're done with the initial install, then plug them in and install them once the system is up and running.

There might be some help in these.

310064 - HOW TO: Troubleshoot Windows XP Problems During Installation When You Upgrade

http://support.microsoft.com/default.aspx?scid=kb;en-us;310064&FR=1&PA=1&SD=HSCH

316639 - HOW TO: Prepare to Upgrade Windows 98 or Windows Millennium Edition to Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316639&FR=1&PA=1&SD=HSCH

 

[bErEsTh]

Problem Solved!! First of all, thanks for all the great suggestions and I wasnt able to see them till this morning. I have that many more possibilities at my disposal should I run into this problem again.

I had two hard drives on the system. Switched which HD was the primary and went throught the normal setup on that HD and it worked. Any ideas? I have my own but would welcomes others.

 

[linney]

If you suspect a problem with your new hardrive, you could check it out via free diagnostic software from the manufacturer's site. If it fails they will replace it for you.

 

[bErEsTh]

Thanks for the info!

 

[nutcracker1955]

Try this, Disconect one of yor CDroms from the ribbon, then try it agian. I had to do that before and it worked.

Jim