recently my MS works programs, Pagemaker, and Photoshop elements have stopped responding. Should I just reinstall them or is this a windows problem. Wordpad also does the same thing. There are no error messages. How do I repair windows if that is the problem.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
XP home 1
- Thread starter jam3944
- Start date
-
1
- #2
To get further information about any error look in your Event viewer.
Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.
Any errors logged in the Event Viewer can be expanded by double clicking on the error line.
Take any event error I.D. number and search for it on these sites.
See if you have the same problems from Safe Mode, or from Normal Mode as a different user.
Check for Spyware, viruses etc.
Removing adware & spyware
faq608-4650
Try the free version of "Ewido"
Windows Defender
310353 - How to Perform a Clean Boot in Windows XP
316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP
It seems unlikely you would have to re-install several different programs to fix this but you may have to repair Windows.
Some general things to try.
See if System Restore will get you back to a restore point before your problem with Windows.
Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Select both boxes.
Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.
HOW TO: Verify Unsigned Device Drivers in Windows XP
If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)
Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.
Any errors logged in the Event Viewer can be expanded by double clicking on the error line.
Take any event error I.D. number and search for it on these sites.
See if you have the same problems from Safe Mode, or from Normal Mode as a different user.
Check for Spyware, viruses etc.
Removing adware & spyware
faq608-4650
Try the free version of "Ewido"
Windows Defender
310353 - How to Perform a Clean Boot in Windows XP
316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP
It seems unlikely you would have to re-install several different programs to fix this but you may have to repair Windows.
Some general things to try.
See if System Restore will get you back to a restore point before your problem with Windows.
Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Select both boxes.
Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.
HOW TO: Verify Unsigned Device Drivers in Windows XP
If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)
- Status
Similar threads
