XP crashed after it reboot itself

[nuvolari]

Hi,

I have Windows XP installed on a Compaq presario laptop, before it crashed there was a lot of hard drive activity and then it just reboot itself and then went into a disk check and then did not boot up. The screen to select safe mode and last known good config came up, I tried all of the options but it will not boot up. In most cases it will loop through the disk check and the safe mode screen, then a blue screen will pop up for a second after the disk check but i can't read what it says. Has anyone experienced this problem before? Is there any fix for it? Any help would be greatly appreciated.

Thanks,

 

[bcastner]

Without having installed the recovery console your options become slightly more limited.

From the boot option menu, select command mode, and try a chkdsk /f This will take a few minutes.

You can also use the installation CD and boot from that. go to the recovery console and run chkdsk/f from the command session it starts.

You might want to run chkdsk more than once.

In any case see if it will now boot from 'Last Known Good Configuration'. If so, first thing right-click My Computer, Properties, Advanced, and uncheck the option to restart the computer on errors. Second, right-click My Computer, Manage, Event Viewer and look at all three log files to see what your blue screen was all about.

 

[linney]

These might help you especially if Chkdsk does't solve it.


HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)

http://support.microsoft.com/support/kb/articles/q307/6/54.asp

An easy to follow recovery console description when unable to start computer due to corrupt registry.

http://www.mediaworkstation.com/htm/homeset1.htm

Click on Tutorial then the Charlie White article on XP crash.
This is a laymans version of Q307545 in simple language.



If they don't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

For later use also you can turn off "automatically restart after an error" so it will just halt at the fault and display the full Stop Error and blue screen.

Right-click My Computer, and then click Properties .
On the Advanced tab, click Settings under Startup and Recovery .
Click to clear the Automatically restart check box under System failure , and then click OK . The error message on a blue screen should remain on the screen so you can record the error information.

 

[nuvolari]

I really don't wanna have to do a reinstall so I will give those a shot and let you know how things come along.


Thanks,