using office 2000 small business. when i open word, i get a program error message that says: winword.exe has generated errors and will be closed by windows. you will need to restart the program. an error log is being created.
so, when i go to the dr. watson error log, lists a bunch of stuff, most of which i don't understand. i uninstalled office, and reinstalled it, but no luck. i renamed the normal.dot template, but when i opened word, it asks for the installation disk. the error log starts out as follows:
Application exception occurred:
App: (pid=744)
when: 9/3/2003@10:39:25.390
Exception number: c0000005 (access violation)
any suggestions?
so, when i go to the dr. watson error log, lists a bunch of stuff, most of which i don't understand. i uninstalled office, and reinstalled it, but no luck. i renamed the normal.dot template, but when i opened word, it asks for the installation disk. the error log starts out as follows:
Application exception occurred:
App: (pid=744)
when: 9/3/2003@10:39:25.390
Exception number: c0000005 (access violation)
any suggestions?