Word doesn"t prompt user to save.

[gk759]

Hi,


MS Word 2000 doesnt prompt me to save when I close the document. Unless I specifically select "save", my changes are not updated.

I tried reinstalling the software thinking maybe it will return to its default settings. It still doesnt work.

Is there something I must change in the preferences or options?


thanks,


Gary

 

[bkpchs237]

gk759,

This activity seems strange, but I would try the following:
Delete temporary files;
Help, Detect and Repair;
Close Word and rename the normal.dot file (Word will recreate it):
Tools, Options, Compatibility tab and make sure it says Word document (*.doc) (for the current version);
Tools, Options, Save Tab, check the Prompt to save Normal Template, Allow background saves, and Save AutoRecover info every: options;
Start, Run, "winword.exe /unregserver" without the quotes; then immediately following this:
Start, Run "winword.exe /regserver" without the quotes.

If all of this fails, close Word, enter the registry via regedit, and go to the following registry key and export it, then delete it as Word will recreate it as well:
HKCU\Software\Microsoft\Office\9.0\Word\Data

Hope this helps.

 

[HoosierDaddy]

Not to sound alarmist but I've seen this occur if there is a macro virus present, in case to the solution already offered does not help.

Make sure your anti-virus software is up to date and perform a full scan.