Wiring Hold2Gold MOH

[jeolog101]

Gentlemen,
I have been asked to connect Hold2Gold MOH model PDF-2812 to Nortel+ compact ICS with topology: 5 phones wired to ring together, with 2 external lines. Followed FAQ799-4980 through and connected the 600 Ohms output of the MOH box onto MICS, then activated the MOH option with no result.
Questions: what to connect to the telephone jack on the MOH box?
Does anybody know any documentation about this box.
I am a novice in this field, and your help will be much appreciated.

 

[cook1082]

Use this violet/green, green violet on the trunk block.

 

[jeolog101]

Thank you, cook1082, I will check my connections again.
My MOH box /Hold2Gold/ has a telephone jack in addition to the audio outputs. Should it be wired also, and how? I can not find any documentation on it.

 

[johnathcc]

Take an inductive amplifier (the wand part of a tone and test kit) and find the port on the Hold2Gold where the music signal is coming out. Probably the only thing you need to connect is the audio jack, but with the wand you can make sure.

Is your system an MICS or CICS? You wrote "Nortel+ compact ICS" but then you wrote about connecting to an MICS. The input pairs are different on the two. If it's a CICS, make sure you're on the TRUNK block. On the MICS, it's pair 17 (yellow/orange) on the second tail, which is not the trunk block.

You might ask the person who asked you to hook up this box whether they want to keep paying you to figure it out from scratch, or go buy something with documentation. It's their money!

 

[jeolog101]

Johnathc, Thank you for the helpful hints; I have to check the MOH box also. Your approach with the wand is very elegant.
It is CICS, I have already figured it out.
BTW, they do not pay me for this. I am a physicist, and closer than anybody here to understanding how the damn thing works. Which is not that much .

 

[jeolog101]

Success!
For unknown reasons it worked on the other amp cable, on the pair symmetrical to the violet/green, green/violet pair, where it was wired initially. Wrong colors on the wrong block, go figure.
I am sorry for the confusion, and thank you for the helpful hints.