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Windoze Won't wake up 1

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glenmac

Technical User
Jul 3, 2002
947
CA
I am having a problem with a new installatin of win 7 home premiem. I have it set not to sleep but to turn the monitor off in 5 minutes but when I want to use the puter it is like it's alsleep and won't wake up. If I'm patient and continue to use the mouse eventually it responds but I find it's quicker to reboot. Anyone else have this problem, or better still an answer to fix it?

Glen
 
Is this a laptop of desktop? After 5 mins when the screen turns off are you able to get it into action quickly at 6 mins or is it 'sleeping' after a much longer period of time?

It sounds like power management is setting it to sleep, possibly hibernate. Check the power settings and ensure that Sleep, Hybrid Sleep and Hibernate are all OFF.


Regards: Terry
 
To disable hibernation using the Command Prompt:

1. Click Start, All Programs, and then right click on "Command Prompt".
2. From the context menu click on "Run as administrator".
3. If User Account Control prompts you to allow the action, click on Continue.
4. In the command prompt window, type "powercfg /H OFF" (without the quotes).
5. Close the Command Prompt window.


How to use Powercfg.exe in Windows Server 2003
 
Hibernate involves a full power-off. You'd normally be able to tell because in sleep there is often at least one LED indication while hibernate shuts down cold.

A laptop is seldom if ever configured for hybrid-sleep.

If this is truly entering sleep opening the "lid" if closed, pressing the power button once, or even pressing the spacebar may wake it up. It shouldn't take very long.


Some general background, mostly applicable to both Vista and Win7:

 
Go into the theme that you are having problems with and select "Screen Saver" from the bottom right of the screen. Click on "Change Power Settings" on the window that pops up. Select "change when the computer sleeps" from the left hand side and see if there is anything in there that is odd.

You may want to compare your non-stock theme power settings with the power settings of a "stock" theme that you don't have any problems with.

Hope this helps.

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Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Try it first by not checking either box (this will run it in a Read-only mode) to see if it flags any hard drive or file problems. If it does, restart it by ticking both boxes, and rerun it to allow it to attempt to fix any found problems.


Try the System File Checker too.

How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista


Have you tested with another user, even if you have to create one to do so?
 
but if I use my pictures the computer hangs,
sounds like either a corruption issue, as Linney mentioned CHKDSK should pick this one up, or a LIBRARY setting...

you could try to disable the Libraries...

How to Disable “Libraries” Feature in Windows 7?

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
I've had this issue with Vista and was hoping that after I loaded win 7 it would go away but no such luck. I'm not exactly sure what is going on, but I can tell you that it won't wake up using mouse or keyboard activity. I can open and close the CD trays and the hard drive is accessed while it checks to see if there was a disk inserted. I can hook up my blackberry to the USB cable and I don't get the guh-dunka when I hook it up... The only thing I can do is dump it and choose "Start windows normally" at the whine message when it boots.

I'm suspecting it's something at the hardware level because it has happened in 2 OS now, but wouldn't know where to look...

 
Have you updated the BIOS and installed the latest motherboard drivers from the motherboard support site?


Regards: Terry
 
Motherboard drivers yes, but I haven't messed with the bios yet - it's getting harder to safely identify which particular subspecies you need these days...
 
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