Windows XP will not start secondary slave drive

[petersrsic]

hey,
i am having trouble with windows xp starting my secondary slave device. BIOS recognizes the drive (its a Sony CRX225E 52X CD-RW) just fine, but when windows starts, the drive is not present in "my computer". However, it does show up in the device manager, with a yellow exclamation point by it. under the properties of the device it reads, "This device cannot start. (Code 10)". i tried uninstalling the drive and then reinstalling it like windows suggested, but that didn't work. does anyone know what could be wrong and how i can fix it? any help is greatly appreciated.

here's the specs on my system:
AMD Athlon 1800+(1.53 GHz)
Soyo Dragon KT400 (Black Edition) Motherboard
Western Digital 60 GB HD
10X DVD
Sony CRX225E CD-RW
512 MB DDRRAM (333)
ATI RADEON 9200

The hard drive is set on primary master, the dvd on secondary master, and the cd-rw
on secondary slave. BIOS recognizes all devices fine.

 

[bcastner]

Try making it the Secondary Master, and the DVD the secondary slave.

 

[Jontmke]

This error sometimes happens when the chipset driver for your motherboard is not installed. In device manager does it have generic listings for the system devices or does it list specific items like an Intel 80810 or something like that? You could always try to upgrade those drivers. I know of only 4 company's( could be more I don't know of): Via, Intel, Nvidia, and Sis. Find out what chipset you have and reload the driver.

Jon

There is much pleasure to be gained from useless knowledge. (Bertrand Russell)

 

[petersrsic]

thank you for your responses. it is greatly appreciated. i've got an update on the system. i updated my chipset drivers, but that did not seem to do anything. when the cd-rw is set to master and nothing is attached to slave, then the computer has no trouble recognizing the drive. then an interesting thing happens. i shut down my computer and plug the dvd-rom into the slave position. when i restart my computer, both drives are recognized, but the cd-rw is no longer labeled "cd-rw", but is simply labeled "cd drive". if i restart my computer a second time, the dvd is recognized, but the cd-rw is now in a section called "other" in "my computer", and is labeled "local disk" with a big white question mark in a red circle next to it. can anyone figure this out?

peter

 

[Freestone]

Check the jumpers on both the DVD and CD-RW drives. Either they both must be in the CS (Cable Select position) or one has to be set for Master and the other Slave (my personal preference). If using Cable Select, try the Master/Slave positions, or vice-versa.

Another idea is perhaps the IDE cable is bad.

And you could always try hanging one of them as slave to your hard drive (primary IDE) and the other as secondary master.

 

[Jontmke]

I agree with freestone, it is a good idea to have the regular cd-rom on another ide than your burner. If you try to copy a cd with them both on the same ide you will run into data transfer problems.

Jon

There is much pleasure to be gained from useless knowledge. (Bertrand Russell)

 

[bcastner]

I really think mixing optical devices with hard disk drives on the same IDE channel is a mistake. It makes setting DMA and other properties in the most suitable fashion difficult if not impossible for the hard disk devices.

It would help to make certain that the newer 80 conductor IDE cables are being used. You can find them specificly rated for ATA 66, 100, and 133 use.

 

[Freestone]

My suggestions were strictly for troubleshooting, and not meant to be any configuration recommendations. I personally don't like mixing optical devices and hard drives on the same cable either.

There is plenty to of good stuff regarding IDE and ATAPI here:

http://www.storagereview.com/guide2000/ref/hdd/if/ide/confPerformance.html