Windows XP Professional, Office XP

[Herriot]

Windows XP Professional, Office XP - all with the latest service packs etc

When our users try to print from Office XP (Access, Excel in particular) a message displayed says that no printers can be found even though there are printers.

There appears to be no problems whatsoever when logged in as admin. Problem only manifests itself when logged in as a power user.

We have checked the permissions/rights and can't see what the problem is.

Has anyone got any help on this?

 

[Hap007]

Dear Herriot,

In Windows XP Pro, PowerUsers can not see local devices such as printers. Add those same members to the 'Users' group and all should be ok the next time they log on.

Hope This Helps,
Hap


Access Developer

http://www.fcs-software.com/fcsaccessdev.html

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Specializing in Access based Add-on Solutions for the Developer

 

[Herriot]

Hap007

Thanks for your suggestion. However the problem, it appears, is with a program Called Clean Slate.

Thanks for the time and trouble you went to - it's appreciated