I have a Dell 5000e laptop 5+ years old that was upgraded to XP from Windows 98. It has worked great until about 2 weeks ago, when it started freezing up, usually while sitting at the Desktop screen. The only way to recover is turn it off and restart. I have run chkdsk /f and sfc scannow with no errors. It does it on battery power and A/C. No error messages occur. Any suggestions?
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Windows XP Home
- Thread starter jam3944
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No changes then? (hardware or software)
Up to date realtime anti-virus and anti-spyware protection?
Anything in event log? (run eventvwr.msc)
Can you monitor the cpu temperature? (it may be getting too hot).
Could be a failing bit of hardware - eg, processor/motherboard - see heat question, memory.
Try running drive manufacturer's diagnostic - usually available on their site.
Up to date realtime anti-virus and anti-spyware protection?
Anything in event log? (run eventvwr.msc)
Can you monitor the cpu temperature? (it may be getting too hot).
Could be a failing bit of hardware - eg, processor/motherboard - see heat question, memory.
Try running drive manufacturer's diagnostic - usually available on their site.
The July updates did not apply to the OS, but to Office applications and SQL server:
Just curious - are you running the newest possible BIOS for that machine, and is the machine XP certified?
Just curious - are you running the newest possible BIOS for that machine, and is the machine XP certified?
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