Windows XP Home BSOD Problem 1

[ultimateav]

I have encountered an error on my computer (P4 2Ghz - 512MB RAM) with the blue screen of death. The error message is as follows: "Stop C0000021 - Bad Checksum in lz32.dll possibly corrupt etc." I have tried running the XP startup disk and then repairing the installation and running check disk but I then reboot and the blue screen still comes up. I don't have XP SP1 so whether or not that has something to do with it. I have SP1 on cd but how do I install it to prevent the BSOD coming up??

 

[bcastner]

Boot from your XP CD and enter the recovery console by choosing the first R(epair) option given when you select to install XP.

delete c:\windows\system32\lz32.dll
expand drive:\i386\lz32.dl_ c:\windows\system32\lz32.dll

I know you said you did this, but do it again:

chkdsk c: /r

 

[ultimateav]

I don't know if this is related, but on the computer that I had problems installing XP Home on before (see thread616-920740) I now get an error coming up saying that driver_irql_not_less_or_equal. Does anyone have any ideas, it was working fine until I gave it back to it's owner who then plugged in his own monitor, keyboard, etc and now it isn't working so presumably it is a driver problem, how can I identify the problem in safe mode?

---------------------------------------
If I'm not back in five minutes, just wait longer!

 

[bcastner]

Look at Event Viewer to get more details on the error: Start, Run, eventvwr.msc

Hopefully a specific driver will be mentioned as the problem. You can then use the Internet to find an updated driver.

Otherwise, run Driver Verifier:

http://support.microsoft.com/?kbid=244617

 

[ultimateav]

Do you know where I can find an updated driver for Intervideo WinDVD 2000 to work with Windows XP?

---------------------------------------
If I'm not back in five minutes, just wait longer!

 

[ultimateav]

Have updated a scanner driver for xp on the said computer by downloading it onto mine, i now cannot get it off, have uninstalled the program but two dead links still remain which will not delete and I now get a message coming up at the beginning of every session saying the driver for the scanner needs a digital signature (HP precision LT) Any ideas how I can get rid of it completely please?

---------------------------------------
If I'm not back in five minutes, just wait longer!

 

[bcastner]

Use the search feature for the driver names, right-click on them when discovered, and delete them.

 

[ultimateav]

SOrry I might not have made it clear it that last message. Because of the way the file unzipped itself the files in question are on my computer, not the one I was repairing. I only have two files left on my computer I need to delete, cpeupdate.dll and hpupdate.exe. Each time I try to delete them it says that access is denied and they cannot be deleted. They are in a file named sj650 in the c:\ folder.

---------------------------------------
If I'm not back in five minutes, just wait longer!

 

[bcastner]

Start, Run, CMD
c:
cd \sj650
attrib -r -s *.*
del *.*

If this does not work:

http://www.diamondcs.com.au/index.php?page=dellater

 

[ultimateav]

How do I use the dellater programme, is it possible for you to instruct me step-by-step please bcastner?


---------------------------------------
If I'm not back in five minutes, just wait longer!

 

[bcastner]

Start Windows Explorer and make a new folder on your C drive called Utilities. Download dellater and place the zip file into that directory. Unzip it.

Start, Run, CMD
c:
cd \Utilities
cd \dellater
dellater c:\sj650\cpeupdate.dll
dellater c:\sj650\hpupdate.exe
exit

Now reboot.

Download this, and place it in your new Utilities folder:

http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml

Run it and see if you find any reference to cpeupdate.dll or hpupdate.exe. If so, uncheck the boxes to disable them.

If you found a reference, reboot at this point.

Then: Start, Run, CMD

C:
cd \sj650
del *.*
exit

 

[ultimateav]

Excellent as always!

---------------------------------------
If I'm not back in five minutes, just wait longer!

 

[bcastner]

Ask linney for a second opinion!

I am glad you got the issue sorted.

Best,
Bill Castner