Windows Media Player is not properly installed and must be reinstalled

[smithe]

I keep getting this message when opening Windows Media Player. "Windows Media Player is not properly installed and must be reinstalled" I tried uninstalling and reinstalling and keep getting the same message. Tried c:\windows\inf\unregmp2.exe /UpdateWMP, regsvr32 wmp.dll.

Any ideas?
Thanks!

 

[smithe]

I ran a check disk because there were some erros in event viewer and it fixed some things, ubt now I get a different error when I open Window Media Player. I get setup_wm.exe - entry point not found: the procedure entry point FindFirstCha could not be located in the dynamic link library KERNAL32.dll. After I click okay, then I get the message that Windows media player is not installed properly.

 

[linney]

Try checking the installer logs mentioned on this site.

WMP.DLL

http://www.updatexp.com/wmpdll.html

It may be a mis-matched version problem, or even some access/permission problem.

Windows Installer CleanUp Utility

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp