Windows is hanging immediately after logging in???

[jaredhmr]

HELP! Once the Ctrl-Alt-Del screen comes up, I type my password in then hit OK. From there it takes 15 mins or more I bet before I get a desktop. It just sits at the logon screen being unresponsive. Does anyone have any idea what can cause this or how to troubleshoot this?
I appreciate any help. Thank you,

 

[Mshen]

if the computer logs on to a domain, check TCP/IP settings, set DNS to your local dns server which holds SRV records for your domain.

 

[BadBigBen]

if not try the following...

1.) set you TCP/IP adress to a static (fixed) one in the range of 192.168.1.10 to 192.168.1.254...

2.) Under services, turn the WIA service (Windows Imaging) to manual...

3.) open a folder, under Extras/FolderOptions, on one of the TABS you will find a list of Options with check boxes, look for the one about searching for Network Drives/Printers at Boot, uncheck that one...

4.) Reboot...


Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[linney]

How does the machine respond after the 15 minute hang?

816873 - Windows XP Welcome Screen Appears to Stop Responding (Hang) During Logon

http://support.microsoft.com/default.aspx?scid=kb;en-us;816873&FR=1&PA=1&SD=HSCH

329457 - Computer Seems to Hang When You Log On

http://support.microsoft.com/default.aspx?scid=kb;en-us;329457&FR=1&PA=1&SD=HSCH

Slow Logon to Windows 2000 Domains
faq779-4017

Broadband Internet Connection Tweaking

http://www.tweakxp.com/article37124.aspx

Have a look at this Group Policy.
Computer Configuration\Administrative Templates\System\Logon\ Always wait for the network at computer startup and logon

Disable any unused Network Adapters in Device Manager. Replacing the NIC or upgrading the drivers may resolve the problem.


Try Safe Mode (Do you have this problem in Safe Mode?).

Try another user profile in case a corrupt profile is the cause?

811151 - How to Copy User Data to a New User Profile

http://support.microsoft.com/?kbid=811151

To get further information about the error look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on these sites.

http://www.microsoft.com/technet/tr.../prodtechnol/winxppro/support/EE_winxppro.asp

http://www.eventid.net/events.asp

If the problem occurred after installing a device driver or application, try using Safe Mode and removing the driver or program.

To check your RAM.

http://www.memtest86.com/

http://oca.microsoft.com/en/windiag.asp

To check your Hard Drive.

The drive manufacturer will have free diagnostic software to check your drive for problems.

You can also load the Recovery Console and run ChkDsk /r to check for problems.

HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)

http://support.microsoft.com/support/kb/articles/q307/6/54.asp

To check your drivers.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

To check conflicting software.

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

Removing adware & spyware
faq608-4650

Will check your computer for spyware and adware.



See if you have any services that are flagging as "Starting" but not actually running.


Some general things to try.

See if System Restore will get you back to a restore point before your problem with Windows.

Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

If they don't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp