Windows Installer

[eddie442]

Hello, hopefully someone can help me. I am trying to install some software on to a Windows 2000 Server (Service pack 3) machine. I keep getting a message saying that the Windows Installer Service is unavailable, due to either Windows being in safe mode or that it is installed incorrectly. I have downloaded Installer 3.1 from the Microsoft website and attempted to install it. On the surface everything goes fine, but Installer is still missing from the list of Services and doesn't appear anywhere in the Registry, so I am still getting the same error message displayed. Does anyone have any ideas on getting Installer working? Reinstalling W2K is not an option. I'd be very grateful for any help!

Dave, England

 

[Frank4d]

What is the exact error? If it is "Error 1719. The Windows Installer service could not be accessed ...", it is an easy one to fix.

 

[eddie442]

No. I checked in Event Viewer and the Event ID is 1015.

 

[jimp56]

if you do a start->run and type "msiexec" -- what version does it show, or does it just error out?

you can also try from a cmd line: "msiexec /unregister" and then "msiexec /regserver" if no errors.

if neither of the above work, let me know and theres some risky "surgery" you can perform to get it back.