Someone please help with this... The Domain controller we have is running Windows 2000 Server. I tried to install an application and it gave me an error something like this.
The installer was interrupted before XXX could be installed. You need to restart the installer and try again.
I have rebooted multiple times and I have tried the following.
1) Gave SYSTEM account full control on root drive and all registry hives.
2) ran "msiexec /unregister" and "msiexec /regserver"
3) ran "msizap * ALLPRODUCTS"
4) manually deleted all registry keys related to Windows Installer, removed the service and re-installed Windows Installer 2.0
4) Did the same as #4, and then re-installed SP4.
5) Made sure that DCOM was setup properly
NONE of the above corrected the problem. In face, this is kind of bizzare; When I tried to install Adobe Acrobat 6.0 Pro, it told me the CD-KEY was invalid. So, I tried 2 more brand new CDs with their own CD-KEYS straight out of the box and it said those were invalid too! It won't install Office either... it says that one can't be installed with Windows in Terminal Server mode and needs the resource kit to install. After I press ok, it gives me the message that office install exited with an error.
I ran a simple Windows Installer ".exe" and ".msi" with logging msiexec /i package.msi /lv log.txt and this is the output...
THIS MAY BE MORE READABLE IF YOU COPY THIS INTO NOTEPAD
=== Verbose logging started: 1/6/2005 18:34:04 Build type: SHIP UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe ===
MSI (c) (6C:50): Resetting cached policy values
MSI (c) (6C:50): Machine policy value 'Debug' is 0
MSI (c) (6C:50): ******* RunEngine:
******* Product: password transporter setup.msi
******* Action:
******* CommandLine: **********
MSI (c) (6C:50): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (6C:50): Cloaking enabled.
MSI (c) (6C:50): End dialog not enabled
MSI (c) (6C:50): Original package ==> D:\Release\password transporter setup.msi
MSI (c) (6C:50): Package we're running from ==> C:\DOCUME~1\nathanm\LOCALS~1\Temp\1\30e42c.msi
MSI (c) (6C:50): APPCOMPAT: looking for appcompat database entry with ProductCode '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}'.
MSI (c) (6C:50): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (6C:50): Machine policy value 'TransformsSecure' is 0
MSI (c) (6C:50): User policy value 'TransformsAtSource' is 0
MSI (c) (6C:50): APPCOMPAT: looking for appcompat database entry with ProductCode '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}'.
MSI (c) (6C:50): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (6C:50): Transforms are not secure.
MSI (c) (6C:50): Command Line: CURRENTDIRECTORY=D:\Release CLIENTUILEVEL=0 CLIENTPROCESSID=3692 %HOMEPATH=\Documents and Settings\nathanm %HOMEDRIVE=C: %HOMESHARE=
MSI (c) (6C:50): Product Code passed to Engine.Initialize: ''
MSI (c) (6C:50): Product Code from property table before transforms: '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}'
MSI (c) (6C:50): Product Code from property table after transforms: '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}'
MSI (c) (6C:50): Product not registered: beginning first-time install
MSI (c) (6C:50): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (6C:50): User policy value 'SearchOrder' is 'nmu'
MSI (c) (6C:50): Adding new sources is allowed.
MSI (c) (6C:50): Package name extracted from package path: 'password transporter setup.msi'
MSI (c) (6C:50): Package to be registered: 'Password Transporter Setup.msi'
MSI (c) (6C:50): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (6C:50): Machine policy value 'DisableMsi' is 0
MSI (c) (6C:50): Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (6C:50): User policy value 'AlwaysInstallElevated' is 0
MSI (c) (6C:50): Running product '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}' with user privileges: It's not assigned.
MSI (c) (6C:50): TRANSFORMS property is now:
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Application Data
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Favorites
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\NetHood
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\My Documents
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\PrintHood
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Recent
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\SendTo
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Templates
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Local Settings\Application Data
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\My Documents\My Pictures
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Start Menu\Programs\Administrative Tools
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Start Menu\Programs\Startup
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Start Menu\Programs
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Start Menu
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Desktop
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (c) (6C:50): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (6C:50): MSCOREE not loaded loading copy from system32
MSI (c) (6C:50): Running install from non-console Terminal Server session.
MSI (c) (6C:50): Machine policy value 'EnableAdminTSRemote' is 1
MSI (c) (6C:50): Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (6C:50): Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
=== Logging started: 1/6/2005 18:34:04 ===
MSI (c) (6C:50): Machine policy value 'DisableRollback' is 0
MSI (c) (6C:50): User policy value 'DisableRollback' is 0
MSI (c) (6C:50): Doing action: INSTALL
MSI (c) (6C:50): Note: 1: 2262 2: ActionText 3: -2147287038
Action start 18:34:04: INSTALL.
MSI (c) (6C:50): UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (6C:50): Running UISequence
MSI (c) (6C:50): Doing action: DIRCA_CheckFX
Action start 18:34:04: DIRCA_CheckFX.
MSI (c) (6C:50): Creating MSIHANDLE (1) of type 790542 for thread 2640
Action ended 18:34:05: DIRCA_CheckFX. Return value 3.
MSI (c) (6C:50): Doing action: FatalErrorForm
Action start 18:34:05: FatalErrorForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
Action ended 18:34:06: FatalErrorForm. Return value 1.
Action ended 18:34:06: INSTALL. Return value 3.
Can someone please help me with this... I'm beating my head against the wall and have no clue what is wrong.
Thanks
Akusei
The installer was interrupted before XXX could be installed. You need to restart the installer and try again.
I have rebooted multiple times and I have tried the following.
1) Gave SYSTEM account full control on root drive and all registry hives.
2) ran "msiexec /unregister" and "msiexec /regserver"
3) ran "msizap * ALLPRODUCTS"
4) manually deleted all registry keys related to Windows Installer, removed the service and re-installed Windows Installer 2.0
4) Did the same as #4, and then re-installed SP4.
5) Made sure that DCOM was setup properly
NONE of the above corrected the problem. In face, this is kind of bizzare; When I tried to install Adobe Acrobat 6.0 Pro, it told me the CD-KEY was invalid. So, I tried 2 more brand new CDs with their own CD-KEYS straight out of the box and it said those were invalid too! It won't install Office either... it says that one can't be installed with Windows in Terminal Server mode and needs the resource kit to install. After I press ok, it gives me the message that office install exited with an error.
I ran a simple Windows Installer ".exe" and ".msi" with logging msiexec /i package.msi /lv log.txt and this is the output...
THIS MAY BE MORE READABLE IF YOU COPY THIS INTO NOTEPAD
=== Verbose logging started: 1/6/2005 18:34:04 Build type: SHIP UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe ===
MSI (c) (6C:50): Resetting cached policy values
MSI (c) (6C:50): Machine policy value 'Debug' is 0
MSI (c) (6C:50): ******* RunEngine:
******* Product: password transporter setup.msi
******* Action:
******* CommandLine: **********
MSI (c) (6C:50): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (6C:50): Cloaking enabled.
MSI (c) (6C:50): End dialog not enabled
MSI (c) (6C:50): Original package ==> D:\Release\password transporter setup.msi
MSI (c) (6C:50): Package we're running from ==> C:\DOCUME~1\nathanm\LOCALS~1\Temp\1\30e42c.msi
MSI (c) (6C:50): APPCOMPAT: looking for appcompat database entry with ProductCode '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}'.
MSI (c) (6C:50): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (6C:50): Machine policy value 'TransformsSecure' is 0
MSI (c) (6C:50): User policy value 'TransformsAtSource' is 0
MSI (c) (6C:50): APPCOMPAT: looking for appcompat database entry with ProductCode '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}'.
MSI (c) (6C:50): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (6C:50): Transforms are not secure.
MSI (c) (6C:50): Command Line: CURRENTDIRECTORY=D:\Release CLIENTUILEVEL=0 CLIENTPROCESSID=3692 %HOMEPATH=\Documents and Settings\nathanm %HOMEDRIVE=C: %HOMESHARE=
MSI (c) (6C:50): Product Code passed to Engine.Initialize: ''
MSI (c) (6C:50): Product Code from property table before transforms: '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}'
MSI (c) (6C:50): Product Code from property table after transforms: '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}'
MSI (c) (6C:50): Product not registered: beginning first-time install
MSI (c) (6C:50): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (6C:50): User policy value 'SearchOrder' is 'nmu'
MSI (c) (6C:50): Adding new sources is allowed.
MSI (c) (6C:50): Package name extracted from package path: 'password transporter setup.msi'
MSI (c) (6C:50): Package to be registered: 'Password Transporter Setup.msi'
MSI (c) (6C:50): Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2729
MSI (c) (6C:50): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (6C:50): Machine policy value 'DisableMsi' is 0
MSI (c) (6C:50): Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (6C:50): User policy value 'AlwaysInstallElevated' is 0
MSI (c) (6C:50): Running product '{1A1B772A-32F0-4CE4-9B7B-1293963569F0}' with user privileges: It's not assigned.
MSI (c) (6C:50): TRANSFORMS property is now:
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Application Data
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Favorites
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\NetHood
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\My Documents
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\PrintHood
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Recent
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\SendTo
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Templates
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Local Settings\Application Data
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\My Documents\My Pictures
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Start Menu\Programs\Administrative Tools
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Start Menu\Programs\Startup
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Start Menu\Programs
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Start Menu
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\nathanm\Desktop
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI (c) (6C:50): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI (c) (6C:50): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (6C:50): MSCOREE not loaded loading copy from system32
MSI (c) (6C:50): Running install from non-console Terminal Server session.
MSI (c) (6C:50): Machine policy value 'EnableAdminTSRemote' is 1
MSI (c) (6C:50): Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (6C:50): Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
=== Logging started: 1/6/2005 18:34:04 ===
MSI (c) (6C:50): Machine policy value 'DisableRollback' is 0
MSI (c) (6C:50): User policy value 'DisableRollback' is 0
MSI (c) (6C:50): Doing action: INSTALL
MSI (c) (6C:50): Note: 1: 2262 2: ActionText 3: -2147287038
Action start 18:34:04: INSTALL.
MSI (c) (6C:50): UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (6C:50): Running UISequence
MSI (c) (6C:50): Doing action: DIRCA_CheckFX
Action start 18:34:04: DIRCA_CheckFX.
MSI (c) (6C:50): Creating MSIHANDLE (1) of type 790542 for thread 2640
Action ended 18:34:05: DIRCA_CheckFX. Return value 3.
MSI (c) (6C:50): Doing action: FatalErrorForm
Action start 18:34:05: FatalErrorForm.
Info 2898. VSI_MS_Sans_Serif13.0_0_0, MS Sans Serif, 0
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line2, to the right
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
Action ended 18:34:06: FatalErrorForm. Return value 1.
Action ended 18:34:06: INSTALL. Return value 3.
Can someone please help me with this... I'm beating my head against the wall and have no clue what is wrong.
Thanks
Akusei
