Windows Explorer List View Settings Wont Save

[Hoomgar]

I have run into an issue where I cannot force a users view setting to stay for them on follow up sessions. Our users want the "List" view for all files and folders and we set it by applying to all files and folders on PC's and it works fine. But for TS users it is lost every time they open a new session.

This is a Citrix server farm running Server 2003 with MF XPe FR3

We do have the policy set pretty tight but I laxed it enough to allow them to save settings on exit and to allow them access to the folder settings option under tools so they can set it up the way they want.

Here is what I can't figure. If they log out of Citrix and log back into a new session. The first time they open Windows Explorer it will default to "Icon" view. And if they do not change it then all other files and folders are in Icon view as well. But if they change it right off to list view then all other files and folders will be in list view for the remainder of that Citrix session.

They can even close and reopen Windows Explorer and it will retain the list view for them but once they log off for the day and log back in the next morning they have to make that change again.

What am I missing? Or is there a flag you can set in the Explorer icon that will launch it in the preferred view?

I cannot find anything in the policy templates that forces this setting for them and the only web articles I find are not applicable. Like this one:

http://support.microsoft.com/default.aspx?scid=314853

That isn't what we need.

Any help is greatly appreciated.

Mark
CCEA

 

[lemontree2406]

Hi
I'am experiencing the same problem and I was wondering if you already found a solution.

Thanks in advanced.

 

[Hoomgar]

I wish I had an answer. Usually when I come up with a solution I like to come back to my topics and post it so others like yourself can benefit from the solution. However in this case, the behavior is still the same as it was when I posted this topic. Our users have simply learned to apply list view for the first time every time as a work around. Annoying little bug if you ask me.

If I ever find a solution I promise to post it here.




Mark
CCEA

 

[lemontree2406]

Hi again,

It looks like I have found a solution.
In my GPO I disabled \user configuration\administrative templates\windows explorer\turn on classic shell.
After a new logon, it seems to work fine...

greetings,

 

[Hoomgar]

Thanks mate! I'll look into that. Although I am fairly certain without checking that I already have classic shell turned on? I'll look into it.


Cheers!


Mark
CCEA

 

[lemontree2406]

You have to turn it off (disable). This policy is causing the troubles.

Cheers!

 

[Hoomgar]

I took time and looked. We do have it turned on. If we disable it then users can do all kinds of things we don't want them to. We will live with the work around I have found, it is workable and we have no users left who need it anyway. Thanks again.


What I found was that by unchecking "remember each folder's view settings" in the view setup of folder options they can now set it to what they want one time at the beginning of the session and it stays for that session then.

This is good enough for us. I now have 0 users that need it so it is no longer and issue for us.


Mark
CCEA