Windows Explored Toolbars/Menus Gone?

[mfleming]

Hi.

We have someone in our office thats uses a office type keyboard with the function keys. She must have hit some keys and she lost her menus/toolbars in explored. When she right clicks the start button, then explore she doesn't get the two divide screens with the scroll or any toolbars/icons.

I tried to go into folder options and reset to default but that didn't work.

Anyone have any suggestions, this has happened before but I forget what I did to fix it.

Thanks

Matt

 

[chipk]

On your View menu, you should have Toolbars/Standard selected. Along with Explorer Bar/Folders.

 

[mfleming]

There are no menus to choose from.

 

[TheLad]

If you press Alt and the V key, do you get the View menu up then?

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"Who is General Failure and what is he doing on my computer?"
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[mfleming]

Alt+V doesn't work.

 

[mfleming]

anyone know how to restore this?

 

[smah]

What happens if you open a command prompt and type explorer /e

 

[linney]

Why don't you try System Restore and go back a few days to a restore point that maybe fixes it?

The Folders Bar in Windows Explorer Does Not Contain Any Icons

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307028

 

[mfleming]

doesn't matter if I use the command prompt I still don't have any menus or toolbars.

We don't use system restore so thats not an option.

 

[linney]

Have the user try Safe Mode, or logon on in Normal Mode as a different user, see if there is any improvement? If there is it might be suggesting a corrupt profile or even malware.

811151 - How to Copy User Data to a New User Profile

http://support.microsoft.com/?kbid=811151

Removing adware & spyware
faq608-4650

Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Select both boxes.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp